- ShoreTel SIP Trunks a Snap with Ingate SIParator!
I don’t think your average business professional wakes up in the morning and says “Gee, I need some SIP”! They do however ask questions like how do we get an Area Code from New York to appear on our System in San Diego? Do I really have to buy 23 channels of voice on a PRI when I only use about 12 channels max? Can’t we just “burst” up to 23 or 50 channels w ... continue reading. - Setting up Microsoft Windows 2008 R2 Server for ShoreTel
ShoreTel currently runs on Microsoft Servers. There are a number of Windows components that need to be installed to support the deployment. If you have been installing ShoreTel for any period of time you already know that FTP and SMTP services along with Microsoft Windows ASP.NET, IIS and certain of its components are also required including Active Server Pages and Se ... continue reading. - Enabling Chat on your Website with ShoreTel ECC 7
When someone is on your website, it is like they entered your store. Clearly, they have an interest in what you are about or they would not be there. It is at this moment that they are most receptive to learning about your product and services. Would you not like to know when someone hits your website? Better yet, would you like an opportunity to interact with a visitor to ... continue reading. - Compare ShoreTel (SHOR) and CISCO (CSCO) Unified Communications Manager
As both a ShoreTel Certified VoIP Engineer and a CISCO CCVP I have been working exclusively in VoIP since 1998. For this reason, one of the questions that is most asked of me is which is a better solution: ShoreTel and CISCO? Since I have the sales skills of Attila the Hun, I assume that the question is being asked because someone is truly interested in understandin ... continue reading. - ShoreTel Version 12 – Configuring Users Part 1
Adding Users in ShoreTel is among the most common tasks a system administrator will be expected to perform. We suspect once the ShoreTel solution is fully deployed, you will generally not have to tweak Trunks, Switches and Application Servers, but you will always be handling requests from USERS to make changes. These changes will run from adding New Users to changing the fe ... continue reading. - ShoreTel Mobility Router System Admin Video Cheat Sheet!
The blog on the ShoreTel Mobility Router as one of the options offered by ShoreTel for remote worker connectivity, generated a lot of email requests. I have an opportunity to install, configure and test the solution including the Roam Anywhere Client on an iPhone. It is really a great product and should be well received in the market for campus wireless as w ... continue reading. - What is new in ShoreTel Contact Center Version 7?
ShoreTel Recently announced the availability of Version 7 of the Enterprise Contact Center. It is not secret that I am a big fan of this product, so I was anxious to see what the new version had to offer. The product has a number of new features and capabilities that are both feature specific and impact the infrastructure of the product. Anyone who has worked with ... continue reading. - ShoreTel Collaboration Server a new Version 12 Appliance!
Version 12 of ShoreTel is all about Web Collaboration and enhanced Unified Communications functionality! For Example, ShoreTel has had an IM capability since Version 8, but historically you required a Microsoft OCS server to enjoy this feature. Not that Microsoft OCS is a bad solution, but it is really over kill for a functionality as simple as Internet Messaging! The Sho ... continue reading.
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